FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Is there a minimum quantity required for wholesale orders?

Yes, orders must be at least 100 units of clearomizers or batteries, otherwise they will be classified as retail orders and different prices will be applied.

Accepted payment method?

Payment can be made by bank transfer, western union and Paypal. All Paypal payments are subject to 3.9% charges.

What are the shipping terms?

Wholesale orders are shipped by all major couriers, including DHL, EMS, UPS. TNT and Fedex. Delivery time would typically take around 7~10 days upon the payment.

How are the shipping fees determined?

The shipping costs are calculated by the estimated weights of the shipments and the destinations. Alternately, you may arrange the shipping by yourself by assigning a shipping forwarder that you desire to use.

I would like to receive more detailed information for wholesale orders, where can I find more information?

Buyers first would need to provide brief information about their businesses by submitting the customer datasheet to sales@bec-techs.com. Once the business of the buyer is verified as a legitimate electronic cigarette business, all the wholesale information needed including the wholesale price would be sent to the buyer.

What are some of the advantages of making wholesale orders directly from BEC?

By making bulk wholesale orders, buyers can receive the products at factory prices, meaning lower costs. Also, buyers would not need to worry about dealing with counterfeit products by making purchases directly from the BEC.

What are some of the disadvantages of making wholesale orders directly from BEC?

For small quantity orders, the cost of transporting and importing the products could be more expensive for buyers than purchasing from their local BEC distributors. BEC products are dealt by some of the world’s biggest electronic cigarette distributors, and buyers are always welcome to contact BEC to get estimations of importing costs.

I would like to make a wholesale order from my local distributor, how would I decide which distributor to purchase from?

BEC products are being distributed all around the world by numerous distributors, and while most of them are official distributors authorized by BEC, there are still many unauthorized distributors who deal counterfeit products. If you are not sure which wholesale distributor to choose, simply contact us at sales@dgbec.com with your location, and we will match several distributors closest to your location.

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